Tag: customer service

  • Online Media: Relationships and Finding Signal In the Noise

    Online Media: Relationships and Finding Signal In the Noise

    When I first started using Twitter in the fall of 2006, I was one of only a few thousand people using this weird new service. It was fun because my friends were there. I’m an early adopter when it comes to technology so it’s not all that uncommon to find me on some new online…

  • First Mariner Bank: A New Shining Star in Social Media PR

    For all the fuss that has been made about Dell, Zappos, Comcast, JetBlue and a whole host of other big names utilizing Twitter and other forms of social media for their messaging and client support, there is one that stands out to me as the most impressive. I say this because of my own personal…

  • HP Gives Consumer the Middle Finger

    Notice of Comment Moderation: If you are coming here from Digg and want to leave vile comments with nothing constructive to say, your comment will be immediately deleted. This is not Digg. This is Technosailor. Behave as you would in public. If you’re going to call someone an “asswipe”, have something to add to the…